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dc.titleDigitalizing Public Services: Opportunities for Latin America and the Caribbean
dc.contributor.authorCristia, Julian P.
dc.contributor.authorVlaicu, Razvan
dc.contributor.orgunitDepartment of Research and Chief Economist
dc.contributor.orgunitDepartment of Research and Chief Economist
dc.coverageLatin America and the Caribbean
dc.coverageLatin America and the Caribbean
dc.date.available2022-11-08T00:11:00
dc.date.issue2022-11-08T00:11:00
dc.description.abstractThe COVID-19 pandemic has sped up digital transformation and brought within reach the possibility of dramatic improvements in public services for millions across Latin America and the Caribbean. How can governments leverage digital technology to make the state more efficient and drive inclusive development? This report reviews evidence on available policy options in education, health, transactional services, and fiscal management, providing cost-benefit analyses that will help governments set priorities in their digitalization efforts. Policymakers have at their fingertips a unique opportunity to leverage digital tools that can transform public services in the region. The lessons from this report can guide this journey.
dc.format.extent171
dc.identifier.doihttp://dx.doi.org/10.18235/0004543
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/Digitalizing-Public-Services-Opportunities-for-Latin-America-and-the-Caribbean.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/spanish/document/Digitalizar-los-servicios-publicos-oportunidades-para-America-Latina-y-el-Caribe.pdf
dc.language.isoen
dc.publisherInter-American Development Bank
dc.relation.seriesLatin American and Caribbean Microeconomic Report
dc.subjectPublic Service
dc.subjectTeacher
dc.subjectScience and Technology
dc.subjectDigital Technology
dc.subjectEducation
dc.subjectLearning
dc.subjectHealth Care
dc.subjectEducational Institution
dc.subjectInternet
dc.subjectHealth
dc.subjectFoundational Skills
dc.subject.jelcodeD61 - Allocative Efficiency • Cost—Benefit Analysis
dc.subject.jelcodeH51 - Government Expenditures and Health
dc.subject.jelcodeH52 - Government Expenditures and Education
dc.subject.jelcodeH59 - National Government Expenditures and Related Policies: Other
dc.subject.keywordsdigital technology;Education;Health Care;Fiscal policy;Digital Transformation;Public Service Delivery;E-Government.
dc.typeAnnual Reports
idb.identifier.pubnumberIDB-AN-00335
idb.operationRG-E1729
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