Government Digital Transformation Guide: Executive Summary

Accesible PDF image
Nov 2022
Do you know how to achieve the digital transformation of government? You will find the answer in the Government Digital Transformation Guide. The digital transformation of government is the change in corporate culture, organizational models, methods, and processes that takes advantage of information and communication technologies to enable public institutions to meet the needs of citizens and businesses in an efficient, transparent, and secure manner. To achieve transformation, it is essential to take action on five key areas: governance and institutional framework, legal and regulatory framework, digital talent and change management, infrastructure and technology, and new digital processes and services. The executive summary introduces the five areas of governments digital transformation and the main concepts of the Guide.