Office of Mediation: Annual Report 2014
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The Office of Mediation serves all IDB Group Employees (Staff and Contractuals) who are dealing with work-related issues and or grievances. The Office of Mediation is managed by the Mediation Secretary, who is responsible for guiding or advising those involved in conflicts and for coordinating the mediation process. This document is the second Annual Report of the Office of Mediation on activities and results in 2014.