Peer Assist

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Jun 2012
This document describes the Peer Assist, which is a facilitated workshop, held face-to-face or virtually, in which a diverse group of participants from inside and/or outside the Bank share their experiences and insights with a team that wants to benefit from what others have learned, before it decides on a specific plan or course of action to deal with a significant upcoming challenge. Different from more informal peer to peer learning opportunities (e.g. networking, mentoring, Q&A, BBLs), the Peer Assist is a structured process designed to tackle challenges of greater complexity, uncertainty, or risk.