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| dc.title | Overcoming the Gender Bias in Training: An Empirical Approach in the Latin American Quick-Service Restaurant Industry |
| dc.contributor.author | Adhvaryu, Achyuta |
| dc.contributor.author | Nyshadham, Anant |
| dc.contributor.author | Tamayo, Jorge Andrés |
| dc.contributor.author | Molina, Teresa |
| dc.contributor.author | Bhalotra, Sonia |
| dc.contributor.orgunit | Gender and Diversity Division |
| dc.contributor.orgunit | Department of Research and Chief Economist |
| dc.coverage | Colombia |
| dc.date.available | 2026-04-10T00:04:00 |
| dc.date.issue | 2026-04-10T00:04:00 |
| dc.description.abstract | Using administrative and survey data from a large restaurant chain in Colombia, we documented gender differences in the managerial approaches most strongly associated with performance. Based on these findings, we designed two customized curricula: a relationship-based curriculum highlighting characteristics exemplified by high-performing female managers and a task- and metric-based curriculum emphasizing characteristics exemplified by high-performing male managers. Both curricula also included training on universally effective practices. We then implemented a randomized controlled trial in which stores were assigned to a control group, a relationship curriculum group, or a task and metric curriculum group. Managers assigned to the relationship-focused curriculum demonstrate significantly larger improvements on relationship-related questions than do those assigned to the task-focused curriculum, while the reverse is true for task-related questions. Importantly, these targeted gains do not come at the expense of general learning: managers in both treatment groups also demonstrate improvements in questions covering content common to both curricula. Follow-up data collection will measure treatment effects on store- and worker-level outcomes. |
| dc.format.extent | 39 |
| dc.identifier.doi | http://dx.doi.org/10.18235/0014006 |
| dc.identifier.url | https://publications.iadb.org/publications/english/document/Overcoming-the-Gender-Bias-in-Training-An-Empirical-Approach-in-the-Latin-American-Quick-Service-Restaurant-Industry.pdf |
| dc.language.iso | en |
| dc.publisher | Inter-American Development Bank |
| dc.subject | Gender |
| dc.subject | Labor Force |
| dc.subject | Job Training Program |
| dc.subject | Productivity |
| dc.subject | Women |
| dc.subject | Labor Mobility |
| dc.subject | Skills |
| dc.subject | Small Business |
| dc.subject | Leadership |
| dc.subject | Industry |
| dc.subject.jelcode | L20 - Firm Objectives, Organization, and Behavior: General |
| dc.subject.jelcode | M50 - Personnel Economics: General |
| dc.subject.jelcode | J24 - Human Capital • Skills • Occupational Choice • Labor Productivity |
| dc.subject.jelcode | L66 - Food • Beverages • Cosmetics • Tobacco • Wine and Spirits |
| dc.type | Working Papers |
| idb.identifier.pubnumber | IDB-WP-01792 |
| idb.operation | RG-T4299 |