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dc.titleIDB Environmental and Social Grievance Protocol: 2024 Annual Report
dc.contributor.authorMuñoz Fernandez, Cristina
dc.contributor.authorHenriquez, Patricia
dc.contributor.editorRodriguez Tarazona, Harold Fabian
dc.contributor.orgunitEnvironmental and Social Solutions Division
dc.coverageLatin America
dc.coverageThe Caribbean
dc.date.available2025-08-25T00:08:00
dc.date.issue2025-08-25T00:08:00
dc.description.abstractOn November 2021, when the Environmental and Social Policy Framework entered into effect, the Inter-American Development Bank (IDB) developed a direct management-level channel for stakeholders to submit grievances regarding the environmental and social performance of IDB-financed projects. The IDB Grievance Protocol is part of the IDB Groups broader grievance system, which includes project-level grievance mechanisms as the first line of attention, followed by IDB Group management-led grievance mechanisms, and, as a last resort mechanism, the Independent Consultation and Investigation Mechanism (MICI). In 2024, the IDB marked the third year of implementation of the Grievance Protocol, receiving 75 grievances, of which 58 were applicable under the Protocols criteriaa 138% increase compared to 2023. Most grievances originated from Brazil and Peru, mostly concentrated in the transport, water and sanitation, and urban development sectors. Labor and working conditions became the most frequent category, followed by involuntary resettlement, community health and safety, and biodiversity impacts. This annual report provides an overview of key issues, comparative data across three years of implementation, lessons learned, outreach efforts, and next steps. For the first time, it also features a case study from Brazil, illustrating how the Protocol addressed a grievance related to resettlement compensation and economic displacement, while also fostering systemic improvements in how resettled persons are supported.
dc.format.extent50
dc.identifier.doihttp://dx.doi.org/10.18235/0013665
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/IDBs-Environmental-and-Social-Grievance-Protocol-2024-Annual-Report.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/spanish/document/Protocolo-de-quejas-ambientales-y-sociales-del-BID-2024.pdf
dc.language.isoen
dc.publisherInter-American Development Bank
dc.subjectWomen
dc.subjectKnowledge
dc.subjectBullying
dc.subjectEnvironmental and Social Policy Framework
dc.subjectHealth
dc.subjectEnvironmental and Social Safeguard Strategy
dc.subjectLabor Force
dc.subjectConflicts Resolution
dc.subjectCorporate Corruption
dc.subjectLoan Operation
dc.subjectSocial Conflict
dc.subjectBiodiversity Conservation
dc.subjectIndigenous People
dc.subject.jelcodeQ01 - Sustainable Development
dc.subject.jelcodeN46 - Latin America • Caribbean
dc.subject.jelcodeO19 - International Linkages to Development • Role of International Organizations
idb.identifier.pubnumberIDB-AN-00398
idb.operationBK-C1953
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