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dc.titleIDB Environmental and Social Grievance Protocol: 2023 Annual Report
dc.contributor.authorMuñoz Fernandez, Cristina
dc.contributor.authorHenriquez, Patricia
dc.contributor.orgunitEnvironmental and Social Solutions Division
dc.coverageLatin America
dc.coverageThe Caribbean
dc.coverageLatin America
dc.coverageThe Caribbean
dc.date.available2024-10-01T00:10:00
dc.date.issue2024-10-01T00:10:00
dc.description.abstractSince November 2021, when the Environmental and Social Policy Framework entered into effect, the IDB has a direct channel, at the management level, for stakeholders to contact the institution directly when they wish to file a complaint about the environmental or social performance of IDB-financed projects. The IDB Grievance Protocol is part of the IDB Group's complaint system, through which the first line of attention to users is the project-level complaint and grievance mechanism. Users can also access IDB management grievance mechanisms, and as a last resort, the Independent Consultation and Investigation Mechanism (MICI). This annual IDB Grievance Protocol report provides an overview of grievances received and handled related to environmental and/or social issues in 2023. It includes key issues, comparative data from the two years of the Grievance Protocol implementation, lessons learned, and information regarding outreach efforts and next steps.
dc.format.extent32
dc.identifier.doihttp://dx.doi.org/10.18235/0013137
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/IDB-Environmental-and-Social-Grievance-Protocol-2023-Annual-Report.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/spanish/document/Protocolo-de-quejas-ambientales-y-sociales-del-BID-reporte-anual-2023.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/french/document/Protocole-de-griefs-social-et-environnemental-de-la-BID-rapport-annuel-2023.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/portuguese/document/Protocolo-de-queixas-ambientais-e-sociais-do-BID-relatorio-anual-2023.pdf
dc.language.isoen
dc.publisherInter-American Development Bank
dc.subjectInvoluntary Resettlement
dc.subjectHealth
dc.subjectLoan Operation
dc.subjectForced Migration
dc.subjectUrban Development
dc.subjectKnowledge
dc.subjectWorking Condition
dc.subjectPollution Prevention
dc.subjectEnvironmental, Social and Governance
dc.subjectProcurement
dc.subjectEnvironmental and Social Policy Framework
dc.subjectWater and Sanitation
dc.subjectIndigenous People
dc.subjectEnvironmental and Social Safeguard Strategy
dc.subjectStakeholder Ecosystem
dc.subjectTeam-Based Health Care
dc.subjectLabor
dc.subject.jelcodeO19 - International Linkages to Development • Role of International Organizations
dc.subject.jelcodeQ01 - Sustainable Development
dc.subject.keywordsComplains;Grievances;Protocol
dc.typeAnnual Reports
idb.identifier.pubnumberIDB-AN-00379
idb.operationBK-C1953
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