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| dc.title | IDB Environmental and Social Grievance Protocol: 2023 Annual Report |
| dc.contributor.author | Muñoz Fernandez, Cristina |
| dc.contributor.author | Henriquez, Patricia |
| dc.contributor.orgunit | Environmental and Social Solutions Division |
| dc.coverage | Latin America |
| dc.coverage | The Caribbean |
| dc.coverage | Latin America |
| dc.coverage | The Caribbean |
| dc.date.available | 2024-10-01T00:10:00 |
| dc.date.issue | 2024-10-01T00:10:00 |
| dc.description.abstract | Since November 2021, when the Environmental and Social Policy Framework entered into effect, the IDB has a direct channel, at the management level, for stakeholders to contact the institution directly when they wish to file a complaint about the environmental or social performance of IDB-financed projects. The IDB Grievance Protocol is part of the IDB Group's complaint system, through which the first line of attention to users is the project-level complaint and grievance mechanism. Users can also access IDB management grievance mechanisms, and as a last resort, the Independent Consultation and Investigation Mechanism (MICI). This annual IDB Grievance Protocol report provides an overview of grievances received and handled related to environmental and/or social issues in 2023. It includes key issues, comparative data from the two years of the Grievance Protocol implementation, lessons learned, and information regarding outreach efforts and next steps. |
| dc.format.extent | 32 |
| dc.identifier.doi | http://dx.doi.org/10.18235/0013137 |
| dc.identifier.url | https://publications.iadb.org/publications/english/document/IDB-Environmental-and-Social-Grievance-Protocol-2023-Annual-Report.pdf |
| dc.identifier.url | https://publications.iadb.org/publications/spanish/document/Protocolo-de-quejas-ambientales-y-sociales-del-BID-reporte-anual-2023.pdf |
| dc.identifier.url | https://publications.iadb.org/publications/french/document/Protocole-de-griefs-social-et-environnemental-de-la-BID-rapport-annuel-2023.pdf |
| dc.identifier.url | https://publications.iadb.org/publications/portuguese/document/Protocolo-de-queixas-ambientais-e-sociais-do-BID-relatorio-anual-2023.pdf |
| dc.language.iso | en |
| dc.publisher | Inter-American Development Bank |
| dc.subject | Involuntary Resettlement |
| dc.subject | Health |
| dc.subject | Loan Operation |
| dc.subject | Forced Migration |
| dc.subject | Urban Development |
| dc.subject | Knowledge |
| dc.subject | Working Condition |
| dc.subject | Pollution Prevention |
| dc.subject | Environmental, Social and Governance |
| dc.subject | Procurement |
| dc.subject | Environmental and Social Policy Framework |
| dc.subject | Water and Sanitation |
| dc.subject | Indigenous People |
| dc.subject | Environmental and Social Safeguard Strategy |
| dc.subject | Stakeholder Ecosystem |
| dc.subject | Team-Based Health Care |
| dc.subject | Labor |
| dc.subject.jelcode | O19 - International Linkages to Development • Role of International Organizations |
| dc.subject.jelcode | Q01 - Sustainable Development |
| dc.subject.keywords | Complains;Grievances;Protocol |
| dc.type | Annual Reports |
| idb.identifier.pubnumber | IDB-AN-00379 |
| idb.operation | BK-C1953 |