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dc.titleDigitization of Public Administration in the City of Buenos Aires. Three Key Elements for Effective Implementation
dc.contributor.authorLanza Robles, Violeta
dc.contributor.authorNaranjo Bautista, Sandra
dc.contributor.authorMosqueira, Edgardo
dc.contributor.orgunitInstitutional Capacity of the State Division
dc.coverageArgentina
dc.coverageLatin America and the Caribbean
dc.date.available2024-05-02T00:05:00
dc.date.issue2024-05-02T00:05:00
dc.description.abstractThis case study describes the implementation of one of Argentinas most successful digital transformation projects. It analyzes three key factors behind the reforms success, commonly referred to as components of the “strategic triangle for strengthening state capacity”1. These three conditions must be met simultaneously. First, there must be a technically sound design that meets the specific needs of the users targeted by the reform. This technical soundness is complemented by adequate administrative capacity to execute the strategy, including adjustments to accountability relationships that enable users to take ownership of and implement the reform. Finally, the third dimension of the triangle involves building governance conditions that legitimizes and sustain the reform. This document summarizes how the implementation team executed the reform and distills practical lessons that can be adapted and applied in similar contexts.
dc.format.extent23
dc.identifier.doihttp://dx.doi.org/10.18235/0012946
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/Digitization-of-Public-Administration-in-the-City-of-Buenos-Aires.-Three-Key-Elements-for-Effective-Implementation.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/spanish/document/Digitalizacion-del-gobierno-de-la-Ciudad-Autonoma-de-Buenos-Aires-tres-elementos-para-una-efectiva-implementacion.pdf
dc.language.isoen
dc.publisherInter-American Development Bank
dc.subjectPublic Administration
dc.subjectDigital Transformation
dc.subjectInformation and Communication Technology
dc.subjectDigital Technology
dc.subjectLearning
dc.subjectGovernance
dc.subjectKnowledge
dc.subjectOpen Source
dc.subjectLabor Force
dc.subjectConflicts Resolution
dc.subjectRegulation
dc.subject.jelcodeH40 - Publicly Provided Goods: General
dc.subject.jelcodeH70 - State and Local Government • Intergovernmental Relations: General
dc.subject.jelcodeH80 - Miscellaneous Issues: General
dc.subject.jelcodeY20 - Introductory Material
dc.typeLearning Materials
idb.identifier.pubnumberIDB-LM-00655
idb.operationRG-T4111
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