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dc.titleThe Digital Transformation of Seoul National University Bundang Hospital
dc.contributor.authorJung, Seyoung
dc.contributor.authorLee, Ho-young
dc.contributor.authorLee, Haeun
dc.contributor.authorYune, Ilha
dc.contributor.authorPark, Da Som Me
dc.contributor.authorTejerina, Luis
dc.contributor.authorKang, Donghyun
dc.contributor.orgunitSocial Protection and Health Division
dc.coverageRepublic of Korea
dc.date.available2024-03-05T17:03:30
dc.date.issue2024-03-05T00:03:00
dc.description.abstractThis case study underscores the significance of digitalization in healthcare, exemplified by Korea's successful integration of electronic health record (EHR) systems, which has markedly enhanced clinical services quality and efficiency. Focusing on the Seoul National University Bundang Hospital (SNUBH), a leading national multispecialty academic medical center in Korea, the case study details the hospital's journey towards digitalization through the implementation of its interoperable EHR system, BESTCare. Through focus group interviews with field-deployed staff, the study reveals the critical factors for successful digital transformation in hospital management, including leadership investment decisions and the engagement of end-users from the outset. The gradual yet significant benefits of digital transformation, such as cost efficiency and clinical quality improvements, are highlighted, along with the adaptability of digital tools in crisis situations like the COVID-19 pandemic. The study concludes with the documented impacts of BESTCare and other digital tools on care quality and efficiency, suggesting that similar digital transformation efforts in Latin America and the Caribbean could lead to significant health outcomes improvements while maintaining current healthcare spending levels.
dc.format.extent40
dc.identifier.doihttp://dx.doi.org/10.18235/0005682
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/The-Digital-Transformation-of-Seoul-National-University-Bundang-Hospital.pdf
dc.language.isoen
dc.publisherInter-American Development Bank
dc.subjectDigital Health
dc.subjectHealth Facilities
dc.subjectElectronic Health Records
dc.subjectInformation and Communication Technology
dc.subjectInteroperability
dc.subjectHealth
dc.subjectCoronavirus
dc.subjectDigital Technology
dc.subjectHealth Care
dc.subjectDigital Transformation
dc.subjectLabor Force
dc.subject.jelcodeI11 - Analysis of Health Care Markets
dc.subject.jelcodeO33 - Technological Change: Choices and Consequences • Diffusion Processes
dc.subject.jelcodeH51 - Government Expenditures and Health
dc.subject.jelcodeJ24 - Human Capital • Skills • Occupational Choice • Labor Productivity
dc.subject.keywordsdigital health;digital hospital;electronic health record;interoperability;Korea;COVID-19
dc.typeLearning Materials
idb.identifier.pubnumberIDB-LM-00638
idb.operationRG-T3704
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