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dc.titleThe Digital Journey of Water and Sanitation Utilities in the Caribbean: Current State and Opportunities
dc.contributor.authorSarni, Will
dc.contributor.authorSheehan, Jared
dc.contributor.authorCox, Taylor
dc.contributor.editorBasani, Marcello
dc.contributor.editorMinatta, Alejandro
dc.contributor.orgunitWater and Sanitation Division
dc.coverageThe Caribbean
dc.date.available2023-12-05T00:12:00
dc.date.issue2023-12-05T00:12:00
dc.description.abstractDigital transformation in water utilities can provide numerous benefits for the utilities themselves and the customers they serve. There are many factors that impact an organizations ability to implement digital strategies, such as access to infrastructure and capital, cultural expectations, awareness of new and innovative technologies, and technical skills. The research identified two pressing challenges: access to financial capital and access to skilled labor. It also revealed opportunities to focus on improving sensing systems for water assets, the speed of internal information communication, closing the Knowing-Doing gap, and using digital technologies to improve customer education with regard to water and wastewater issues. The paper also provides potential creative investment approaches for Caribbean utilities. These include new ways to engage with development banks, private microproject funds, and public-private partnerships to improve operational efficiency and revenue generation for utilities in the region. The target audience is anyone interested in the Caribbean utility sector, with a particular focus on stakeholders in the innovation ecosystem.
dc.format.extent50
dc.identifier.doihttp://dx.doi.org/10.18235/0005323
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/The-Digital-Journey-of-Water-and-Sanitation-Utilities-in-the-Caribbean-Current-State-and-Opportunities.pdf
dc.language.isoen
dc.publisherInter-American Development Bank
dc.subjectDigital Technology
dc.subjectDigital Transformation
dc.subjectWater and Sanitation
dc.subjectScience and Technology
dc.subjectInnovation
dc.subjectLoan Operation
dc.subjectWastewater
dc.subjectPublic Utility
dc.subject.jelcodeQ20 - Renewable Resources and Conservation: General
dc.subject.jelcodeQ25 - Water
dc.subject.jelcodeQ50 - Environmental Economics: General
dc.subject.jelcodeQ55 - Technological Innovation
dc.subject.jelcodeO31 - Innovation and Invention: Processes and Incentives
dc.subject.jelcodeO32 - Management of Technological Innovation and R&D
dc.subject.jelcodeG23 - Non-bank Financial Institutions • Financial Instruments • Institutional Investors
dc.subject.jelcodeG24 - Investment Banking • Venture Capital • Brokerage • Ratings and Ratings Agencies
dc.subject.jelcodeL95 - Gas Utilities • Pipelines • Water Utilities
dc.subject.jelcodeL97 - Utilities: General
dc.subject.keywordswater;Sanitation;utilities;Caribbean countries;innovation;technology;Digital Transformation;skills;financial investment;Digital journey;water and sanitation utilities;Caribbean
dc.typeDiscussion Papers
idb.identifier.pubnumberIDB-DP-01046
idb.operationRG-T4058
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