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dc.titleCompliance and Accountability: Evidence from a Field Experiment in Argentina
dc.contributor.authorKrakowski, Krzysztof
dc.contributor.authorRonconi, Lucas
dc.contributor.orgunitDepartment of Research and Chief Economist
dc.coverageArgentina
dc.date.available2023-06-22T00:06:00
dc.date.issue2023-06-22T00:06:00
dc.description.abstractDoes compliance with low-cost civic duties increase demand for social accountability? We address this question by conducting a field experiment at train stations in Buenos Aires. We create exogenous variation in compliance with paying the public transportation fare by i) highlighting sanctions for non-compliance and ii) appealing to compliance norms whereby 90 percent of passengers pay the fare. We find that both sanctions and norms treatments raise compliance. However, only appeals to compliance norms make treated passengers more willing to sign a petition demanding quality public transportation serviceour measure of demand for social accountability. To probe the mechanisms explaining these patterns, we show that compliance invoked by adherence to norms makes subjects feel more entitled to demand accountability and trust the government to respect this right to a greater extent. Our findings suggest that raising compliance through appeals to social norms may thus have wider benefits for civic behaviors.
dc.format.extent37
dc.identifier.doihttp://dx.doi.org/10.18235/0004967
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/Compliance-and-Accountability-Evidence-from-a-Field-Experiment-in-Argentina.pdf
dc.language.isoen
dc.publisherInter-American Development Bank
dc.subjectTrust
dc.subjectEducational Institution
dc.subjectPublic Transport
dc.subjectTaxation
dc.subjectEconomy
dc.subjectPopulation Aging
dc.subjectSocial Norm
dc.subjectPublic Service
dc.subject.jelcodeD91 - Intertemporal Household Choice • Life Cycle Models and Saving
dc.subject.jelcodeH26 - Tax Evasion and Avoidance
dc.subject.jelcodeO12 - Microeconomic Analyses of Economic Development
dc.subject.keywordsCompliance;accountability;Norms;Sanctions;Argentina
dc.typeWorking Papers
idb.identifier.pubnumberIDB-WP-01476
idb.operationRG-K1198
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