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dc.titlePaperless Labor: A Story of Digital Transformation at Paraguay's Ministry of Labor, Employment and Social Security
dc.contributor.authorUrquidi, Manuel
dc.contributor.authorGonzález, Rubén
dc.contributor.authorOrtega, Gloria
dc.contributor.orgunitLabor Markets Division
dc.coverageParaguay
dc.date.available2023-03-13T00:03:00
dc.date.issue2023-03-13T00:03:00
dc.description.abstractDigital transformations can change the structure of interactions between public institutions, civil society organizations, and other stakeholders. These transformations aim to enhance service quality, efficiency, and effectiveness by improving processes and implementing digital and nondigital channels to provide access to the benefits of digitalized services and information. The end goal is a truly digital ecosystem that substantially increases peoples wellbeing in society, while at the same time stimulating innovation and making information more available. This paper describes the experience of Paraguay's Ministry of Labor, Employment and Social Security in improving its processes, services, and systems as part of a digital transformation guided by a modular enterprise architecture.
dc.format.extent35
dc.identifier.doihttp://dx.doi.org/10.18235/0004795
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/Paperless-Labor-A-Story-of-Digital-Transformation-at-Paraguays-Ministry-of-Labor-Employment-and-Social-Security.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/spanish/document/Trabajo-sin-papel-resultados-de-la-transformacion-digital-del-Ministerio-de-Trabajo-Empleo-y-Seguridad-Social-del-Paraguay.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/portuguese/document/Trabalho-sem-papel-historias-da-transformacão-digital-do-Ministerio-do-Trabalho-Emprego-e-Previdência-Social-do-Paraguai.pdf
dc.language.isoen
dc.publisherInter-American Development Bank
dc.subjectLabor
dc.subjectDigital Transformation
dc.subjectMinistries
dc.subjectCadastre
dc.subjectLabor Force
dc.subjectArtificial Intelligence
dc.subjectLabor Market
dc.subjectPublic Service
dc.subjectDigital Technology
dc.subjectBusiness Development
dc.subjectSocial Security
dc.subjectInstitutional Capacity
dc.subjectLabor Intermediation System
dc.subjectPublic Policy
dc.subject.jelcodeH10 - Structure and Scope of Government: General
dc.subject.jelcodeL96 - Telecommunications
dc.subject.jelcodeM15 - IT Management
dc.subject.jelcodeJ29 - Demand and Supply of Labor: Other
dc.subject.keywordsinstitutional capacity;public services;Labor market intermediation;public policy
dc.typeTechnical Notes
idb.identifier.pubnumberIDB-TN-02569
idb.operationPR-T1266
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