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dc.titleTrust, Collaboration, and Policy Attitudes in the Public Sector
dc.contributor.authorKeefer, Philip
dc.contributor.authorPerilla, Sergio
dc.contributor.authorVlaicu, Razvan
dc.contributor.orgunitDepartment of Research and Chief Economist
dc.coverageBrazil
dc.coverageColombia
dc.coverageDominican Republic
dc.coverageMexico
dc.coveragePeru
dc.coverageArgentina
dc.coverageUruguay
dc.coverageChile
dc.coverageBolivia
dc.coverageGuatemala
dc.coverageEl Salvador
dc.coverageEcuador
dc.coverageParaguay
dc.coverageHonduras
dc.coverageNicaragua
dc.coverageCosta Rica
dc.coverageVenezuela
dc.coveragePanama
dc.coverageLatin America and the Caribbean
dc.coverageLatin America
dc.date.available2021-05-19T00:00:00
dc.date.issue2021-05-19T00:00:00
dc.description.abstractThis paper examines new data on public sector employees from 18 Latin American countries to shed light on the role of trust in the performance of government agencies. We developed an original survey taken during the first COVID-19 wave that includes randomized experiments with pandemic-related treatments. We document that individual-level trust in coworkers, other public employees, and citizens is positively related to performance-enhancing behaviors, such as cooperation and information-sharing, and policy attitudes, such as openness to technological innovations in public service delivery. Trust is more strongly linked to positive behaviors and attitudes in non-merit-based civil service systems. High-trust and low-trust respondents report different assessments of their main work constraints. Also, they draw different inferences and prefer different policy responses when exposed to data-based framing treatments about social distancing outcomes in their countries. Low-trust public employees are more likely to assign responsibility for a negative outcome to the government and to prefer stricter enforcement of social distancing.
dc.format.extent49
dc.identifier.doihttp://dx.doi.org/10.18235/0003280
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/Trust-Collaboration-and-Policy-Attitudes-in-the-Public-Sector.pdf
dc.language.isoen
dc.mediumAdobe PDF
dc.publisherInter-American Development Bank
dc.subjectPublic Employment
dc.subjectPublic Administration
dc.subjectGovernment Agency
dc.subjectCollaboration
dc.subjectPolitical Trust
dc.subject.jelcodeD73 - Bureaucracy • Administrative Processes in Public Organizations • Corruption
dc.subject.jelcodeH83 - Public Administration • Public Sector Accounting and Audits
dc.subject.keywordsTrust;public sector;pandemic;Cooperation;Policy attitudes;Surveyexperiments
idb.identifier.pubnumberIDB-WP-01196
idb.operationRG-E1666
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