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dc.titleIn-Kind Incentives and Health Worker Performance: Experimental Evidence from El Salvador
dc.contributor.authorMartinez, Sebastian
dc.contributor.authorBernal, Pedro
dc.contributor.orgunitSocial Protection and Health Division
dc.contributor.orgunitStrategy Development Division
dc.coverageEl Salvador
dc.date.available2018-12-20T00:00:00
dc.date.issue2018-12-20T00:00:00
dc.description.abstractMaintaining high standards of care from doctors, nurses and other health professionals is of critical importance for an effective and efficient health system. Yet deficient levels of health worker performance, including low effort, absenteeism, and lack of compliance with clinical guidelines, have been documented across numerous countries and contexts. In response, various pay-for-performance interventions that reward providers based on measures of quality of care and health outcomes have been tested, with mixed results. This study experimentally evaluates the effects of team in-kind incentives on health worker performance in El Salvador. Thirty-eight out of 75 community health teams were randomly assigned to receive in-kind incentives linked to performance over a 12-month period. All 75 teams received monitoring, performance feedback and recognition for their achievements, allowing us to isolate the impacts of the incentive. While both treatment and control groups exhibit improvements in performance measures over time, the in-kind incentives generated significant improvements in community outreach, quality of care, timeliness of care, and utilization of services after 12 months. Contrary to conventional knowledge, gains are largest for health teams at the bottom and top of the baseline performance distribution. These results suggest that even small in-kind incentives can be a powerful tool to improve health worker performance and may be a viable alternative to monetary incentives in certain contexts.
dc.identifier.doihttp://dx.doi.org/10.18235/0001490
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/InKind-Incentives-and-Health-Worker-Performance.pdf
dc.language.isoen
dc.mediumAdobe PDF
dc.publisherInter-American Development Bank
dc.subjectHousehold Survey
dc.subjectHealth
dc.subjectHealth Insurance Coverage
dc.subjectPrimary Health Care
dc.subjectHealth Services
dc.subjectOccupational Health and Safety
dc.subjectHealth Insurance
dc.subjectImpact Evaluation
dc.subjectRandomized Controlled Trial
dc.subject.jelcodeI12 - Health Behavior
dc.subject.jelcodeC93 - Field Experiments
dc.subject.jelcodeI18 - Government Policy • Regulation • Public Health
dc.subject.jelcodeI15 - Health and Economic Development
dc.typeWorking Papers
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