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| dc.title | Do Delivery Units Deliver?: Assessing Government Innovations |
| dc.contributor.author | Lafuente, Mariano |
| dc.contributor.author | Gonzalez Cordoba, Sebastián |
| dc.contributor.orgunit | Innovation in Citizen Services Division |
| dc.coverage | Latin America and the Caribbean |
| dc.date.available | 2018-06-12T00:00:00 |
| dc.date.issue | 2018-06-12T00:00:00 |
| dc.description.abstract | This technical note, prepared as part of the Inter-American Development Bank’s (IDB) agenda on Center of Government, analyzes how delivery units (DU) have been adapted by Latin American and Caribbean governments, the degree to which they have contributed to meeting governments’ priority goals between 2007 and 2018, and the lessons learned along the way. The analysis, which draws lessons from 14 governments in the region, shows that the implementation of the DU model has varied as it has been tailored to each country’s context and that, under certain preconditions, has contributed to: (i) improved management using specific tools in contexts where institutional development is low; and (ii) attaining results that have a direct impact on citizens. The objective of this document is to serve as a guide for governments interested in applying similar management models as well as to set out an agenda for the future of DU in the region. |
| dc.format.extent | 46;48 |
| dc.identifier.doi | http://dx.doi.org/10.18235/0001155 |
| dc.identifier.url | https://publications.iadb.org/publications/english/document/Do-delivery-units-deliver-Assessing-Government-Innovations.pdf |
| dc.identifier.url | https://publications.iadb.org/publications/spanish/document/¿Qué-impacto-tienen-las-unidades-de-cumplimiento-Evaluando-innovaciones-en-los-gobiernos.pdf |
| dc.language.iso | en |
| dc.medium | Adobe PDF |
| dc.publisher | Inter-American Development Bank |
| dc.subject | Innovation |
| dc.subject | Governance |
| dc.subject | Public Service |
| dc.subject | Public Administration |
| dc.subject | Impact Evaluation |
| dc.subject.jelcode | H11 - Structure, Scope, and Performance of Government |
| dc.subject.jelcode | H10 - Structure and Scope of Government: General |
| dc.subject.keywords | delivery unit;Center of Government;results-based management;strategic planning;coordination;monitoring;presidency;monitoreo;Centro de Gobierno;coordinación;delivery unit;gestión por resultados;planificación estratégica;presidencia;unidad de cumplimiento |
| idb.identifier.pubnumber | Technical Notes |