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dc.titleInnovations in Public Service Delivery: Issue No. 4: Predictive Analytics: Driving Improvements Using Data
dc.contributor.authorGoldsmith, Stephen
dc.contributor.authorCrawford, Susan
dc.contributor.authorWeinryb Grohsgal, Benjamin
dc.contributor.orgunitInstitutional Capacity of State Division
dc.coverageLatin America
dc.coverageThe Caribbean
dc.date.available2016-08-02T00:00:00
dc.date.issue2016-07-31T00:00:00
dc.description.abstractPredictive analytics, although widely utilized in the private sector, still stir uncertainty and concern on the part of public sector leaders. Daily, however, some national or subnational government makes a dramatic breakthrough in how it delivers services as a result of collecting and analyzing data. This paper examines how officials can use properly analyzed historical data to look for patterns and trends to reorganize the way they deliver services, anticipate future events, and often even prevent potential problems.
dc.format.extent43;50
dc.identifier.doihttp://dx.doi.org/10.18235/0007971
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/Innovations-in-Public-Service-Delivery-Issue-No-4-Predictive-Analytics-Driving-Improvements-Using-Data.pdf
dc.identifier.urlhttps://publications.iadb.org/publications/spanish/document/Innovaciones-en-la-prestación-de-servicios-públicos-Número-4-El-análisis-predictivo-Impulsando-la-mejora-a-partir-de-los-datos.pdf
dc.language.isoen
dc.mediumAdobe PDF
dc.publisherInter-American Development Bank
dc.subjectBig Data
dc.subjectPublic Service
dc.subjectInformation and Communication Technology
dc.subjectGovernance
dc.subjectInnovation
dc.subject.jelcodeO31 - Innovation and Invention: Processes and Incentives
dc.subject.jelcodeH49 - Publicly Provided Goods: Other
dc.subject.jelcodeH11 - Structure, Scope, and Performance of Government
dc.subject.keywordspredictive analytics;public innovation;information and communication technologies;public service delivery;tecnologías de la información y la comunicación;innovación en el sector público;Datos masivos;big data;predictive government;entrega de servicios públicos;análisis predictivo;gobierno predictivo;ICT
idb.identifier.pubnumberDiscussion Papers
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