View metadata

dc.titleBest Practices in Finishing School Programs for the Global Services Industry
dc.contributor.authorGarcía, Pablo M.
dc.contributor.authorBafundo, Fiorella
dc.contributor.orgunitProductivity, Trade and Innovation Sector
dc.coverageLatin America
dc.coverageThe Caribbean
dc.date.available2014-06-10T00:00:00
dc.date.issue2014-04-01T00:00:00
dc.description.abstractThe global services industry shows steady growth and a very dynamic pathcharacterized by unprecedented fast movements towards higher value services, constant changes in business as well as in service delivery models, and an increasing number of emerging outsourcing locations. In this context, the skills demand not only increases in amount and quality, but also constantly changes. This has led many countries to develop finishing school programs as an effective tool to face this challenge and take advantage of this growing industry that seems to have room for many players, aiming at bridging the gap between formal education and industry requirements. In this paper, we review this phenomenon and summarize its best practices.
dc.format.extent41
dc.identifier.doihttp://dx.doi.org/10.18235/0009207
dc.identifier.urlhttps://publications.iadb.org/publications/english/document/Best-Practices-in-Finishing-School-Programs-for-the-Global-Services-Industry.pdf
dc.language.isoen
dc.mediumAdobe PDF
dc.publisherInter-American Development Bank
dc.subjectSchool-to-Work Transition
dc.subjectPrivate Sector
dc.subjectEvaluation
dc.subject.jelcodeF14 - Empirical Studies of Trade
dc.subject.jelcodeF16 - Trade and Labor Market Interactions
dc.subject.jelcodeF23 - Multinational Firms • International Business
dc.subject.keywordsLabor pool;Finishing school programs;Global services industry;Formal education;Soft skills;Global services
dc.typeTechnical Notes
idb.identifier.pubnumberTechnical Notes
idb.operationUR-L1060
Return to Publication