Implementing an Electronic Health Record System in the State of Bahia: Partial Results

The purpose of this Case Study is to research: (i) how digital tools can redesign health and social protection services; (ii) what is the impact of the use of the AGH Use system in the daily life of health professionals; (iii) how the digital transformation should be aligned with the best technological practices (collaborative software, systems developed in a platform format and modular structure, digital scalability) to generate innovative and integrated information systems, and (iv) what are the direct benefits and indirect effects of the EHR systems, both in care and diagnosis practices, as well as administrative ones, for the State and, ultimately, for the country's health system.