Enabling Enterprise Competitiveness in Latin America and the Caribbean through ISO Management System Standards

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Nov 1999
This paper was first presented at a conference sponsored by the MIF and the IDB to examine the impact of quality and the related issues of ISO management systems standards upon the competitiveness of small and medium-sized enterprises (SMEs) in the region. A program of assistance to support SMEs in improving their competitiveness through continuous improvement and the cost-effective uses of the ISO 9000 and ISO 14000 standards is introduced.