Communicating to Build Trust: A Best Practices Guide for Law Enforcement Specialists in Latin America and the Caribbean
English (4270 downloads)
Spanish (21164 downloads)
Spanish audiobook (65 downloads)
This guidebook seeks to provide communicators with the practical tools and recommendations to do a better job, particularly in their dealings with reporters on issues from crisis management, violence against women, to reporting on crime statistics, among others. The aim is help build trust among all actors involved. Having the police communicate in a more professional way with the media (and its broader audiences through social media) is helpful not only to the police but to journalists, too, who can then report relevant news more accurately and fairly.