The 360 on Digital Transformation in Firms in Latin America and the Caribbean
Are firms in Latin America and the Caribbean lagging in terms of their adoption of digital technologies? Using the most updated and, in many cases, new data, this publication provides a 360-degree assessment on the adoption of technologies ranging from artificial intelligence, big data, and the internet of things, to “backbone” tools such as cloud computing and basic digital technologies (e.g., the percent of firms with websites). On certain dimensions, some firms in the region compare favorably with firms in OECD countries. However, in general, as with artificial intelligence and big data, the data point to considerable gaps in uptake. With a comprehensive outlook, this work also assesses enabling conditions for digital technology adoption and current trends in the digital economy.