Innovations in Public Services Delivery: Issue No. 6: The Management of Integrated Service Delivery: Lessons from Canada
Feb 2018
Author(s): Flumian, Maryantonett
Lack of collaboration among public institutions and the absence of innovative managerial and technological tools often leaves citizens without access to adequate service delivery. However, citizens…
Programas públicos de apoyo a la innovación en servicios: Lecciones desde Finlandia
Jan 2016
Author(s): Vargas, Fernando
La importancia de los servicios en la economía mundial ha incrementado el interés en la academia y en los gobiernos sobre la dinámica de la innovación en estas actividades y cómo promoverlas en forma…
Institutions for Technology Diffusion
Jun 2015
Author(s): Shapira, Philip;Youtie, Jan;Cox, Debbie;Uyarra, Elvira;Gök, Abullah;Rogers, Juan;Downing, Chris
This technical note analyzes international experiences and practices of public technology extension service programs. Technology extension services comprise varied forms of assistance provided…
Innovating, Gaining Market Share and Fostering Social Inclusion Success Stories in SME Development
Sep 2011
Author(s): Inter American Development Bank;United Nations;Organization of American States
This document represents a contribution made by the Tripartite Committee comprising the Organization of American States (OAS), the Inter-American Development Bank (IDB) and the Economic Commission…