Oct 2016
Author(s): Tomar, Louisa;Guicheney, William;Kyarisiima, Hope;Zimani, Tinashe
This paper analyzes different ways in which big data can be leveraged to improve the efficiency and effectiveness of government. It describes five cases where massive and diverse sets of information…
Jan 2016
Author(s): Vargas, Fernando
La importancia de los servicios en la economía mundial ha incrementado el interés en la academia y en los gobiernos sobre la dinámica de la innovación en estas actividades y cómo promoverlas en forma…
Jan 2015
Author(s): Wiseman, Jane
This paper is the first of the IDB's "Innovations in Public Service Delivery" series, which identifies and analyzes innovative experiences of promising practices in Latin America and…