Feb 2022
Author(s): García Zaballos, Antonio;Puig Gabarró, Pau;Iglesias Rodriguez, Enrique
This document presents an analysis of the state of digital connectivity in Trinidad and Tobago and an action plan to close the existing gap between the countries of Latin America and the Caribbean…
Jun 2020
Author(s): Mateo-Berganza Díaz, María Mercedes;Lee, Changha;Zucchetti, Alessia;Olszewski, Brandon;Cobo, Cristóbal;Viik, Linnar;Kyllönen, Marjo;South, Joseph;Montaldo, Mariana;Ramos, Yolanda
As a consequence of the rapid spread of COVID-19, the entire world is suddenly engaged in the biggest distance learning experiment in history. In Latin America and the Caribbean, radio and TV have…
Jun 2020
Author(s): Mateo-Berganza Díaz, María Mercedes;Lee, Changha;Zucchetti, Alessia;Olszewski, Brandon;Cobo, Cristóbal;Viik, Linnar;Kyllönen, Marjo;South, Joseph;Montaldo, Mariana;Ramos, Yolanda
Como consecuencia de la rápida propagación del COVID-19, el mundo entero está repentinamente inmerso en el mayor experimento de aprendizaje a distancia de la historia. En América Latina y el Caribe (…
Dec 2016
Author(s): Pareja, Alejandro;Fernández, Cecilia;Blanco, Bárbara;Theobald, Katharina;Martínez, Alejandra
The Simplifying Lives project aims at contributing to the improvement of the delivery of public services to citizens. For this, a new methodology for measuring both the quality with which services…
Dec 2016
Author(s): Pareja, Alejandro;Fernández, Cecilia;Blanco, Bárbara;Theobald, Katharina;Martínez, Alejandra
El proyecto Simplificando Vidas tiene por objetivo contribuir a la mejora de la entrega de servicios públicos a los ciudadanos. Para ello, se diseñó una nueva metodología para medir tanto la calidad…
Dec 2016
Author(s): Pareja, Alejandro;Fernández, Cecilia;Blanco, Bárbara;Theobald, Katharina;Martínez, Alejandra
O projeto Simplificando Vidas visa contribuir à melhoraria da prestação de serviços públicos aos cidadãos. Para tanto, foi desenhada uma nova metodologia para medir a qualidade com a qual os serviços…