Nov 2018
Author(s):
The potential of public policies and the services provided by any State are closely linked to the quality of its civil service. The ways in which the civil service is managed—in other words, the…
Nov 2018
Author(s): Underwood, Joan H.
The potential of public policies and the services provided by any State are closely linked to the quality of its civil service. The ways in which the civil service is managed—in other words, the…
Nov 2018
Author(s): Lafuente, Mariano
The potential of public policies and the services provided by any State are closely linked to the quality of its civil service. The ways in which the civil service is managed—in other words, the…
Nov 2018
Author(s): Underwood, Joan H.
The potential of public policies and the services provided by any State are closely linked to the quality of its civil service. The ways in which the civil service is managed—in other words, the…
Nov 2018
Author(s): Underwood, Joan H.
The potential of public policies and the services provided by any State are closely linked to the quality of its civil service. The ways in which the civil service is managed—in other words, the…
Nov 2018
Author(s): Underwood, Joan H.
The potential of public policies and the services provided by any State are closely linked to the quality of its civil service. The ways in which the civil service is managed—in other words, the…
Nov 2018
Author(s): Underwood, Joan H.
The potential of public policies and the services provided by any State are closely linked to the quality of its civil service. The ways in which the civil service is managed—in other words, the…
Jul 2018
Author(s): González, Sebastián; Acosta, Paula
This paper, prepared within the framework of work carried out by the Inter-American Development Bank (IDB) on Centers of Government, describes and analyzes the Center of Government management model…
Jul 2018
Author(s): González, Sebastián; Acosta, Paula
Este documento, preparado en el marco del trabajo del Banco Interamericano de Desarrollo (BID) sobre los Centros de Gobierno, describe y analiza el modelo de gestión de Centro de Gobierno…
Jun 2018
Author(s): Jarquín, María José; Roseth, Benjamin
La Auditoría de Desempeño es una de las áreas más importantes de la evolución de las Entidades Fiscalizadoras Superiores de América Latina y el Caribe en las últimas dos décadas. A partir de la…
Jun 2018
Author(s): Lafuente, Mariano; González, Sebastián
This technical note, prepared as part of the Inter-American Development Bank’s (IDB) agenda on Center of Government, analyzes how delivery units (DU) have been adapted by Latin American and Caribbean…
Jun 2018
Author(s): Lafuente, Mariano; González, Sebastián
Esta nota técnica, preparada en el marco del trabajo del Banco en el tema de Centro de Gobierno, analiza cómo se ha adaptado el modelo de delivery units (DU) o unidades de cumplimiento en los…
Apr 2018
Author(s): Almeida, Eduardo Marques; Bastos, Fabiano; Quijada, José Alejandro; Acevedo, María Cecilia; Pastor, Cinthya; Kaufmann, Jorge; Vogt-Schilb, Adrien; Feal-Zubimendi, Soledad; Rosas García, José Nicolás; Calatayud, Agustina; Fernandini Puga, Manuel; Acevedo-Daunas, Rafael M.; Almeida, Juliana; Bogado, Eduardo; Camblor, Roberto; Castillo Martínez, Paula; Flores, Juan; Garcia, Alvaro; García, Antonio; Grunwaldt, Alfred; Larsson, Mikael; Lefevre, Benoit; Linares, Eddy; Manjarrés, José Francisco; Marques, Luana; Márquez, Fernando; Mateo-Berganza Díaz, María Mercedes; O'Connell, Lesley D.; Paz, Marcelo; Piras, Claudia; Radics, Axel; Rebolledo, Enrique; Robles, Marcos; Rodríguez, Jennifer; Rodríguez, Marisol; Sawada, Emilio; Sosa, Martín; Tapia Troncoso, Waldo; Theinhardt, Jean-Eric; Urquidi, Manuel; Valencia J., Adriana M.; Valencia, Horacio; Ventura, Juan Pablo; Volpe Martincus, Christian
Esta publicación sintetiza el trabajo analítico desarrollado por especialistas del BID en el marco de preparación de la nueva estrategia del Banco con Paraguay. El documento analiza los desafíos que…
Feb 2018
Author(s): Kaufmann, Jorge; Zulantay, Marcela
Este documento presenta un caso práctico de gestión pública orientada a resultados llevada a cabo en el Ministerio de Energía de Chile. Describe los desafíos enfrentados a comienzos de la…
Sep 2017
Author(s): Moñux, Diego; Ospina, María José
La compra pública de innovación (CPI) es una herramienta que encaja tanto dentro de las políticas de mejora en la eficiencia del gasto público como dentro de las políticas de innovación desde la…
Aug 2017
Author(s): Kaufmann, Jorge
Las empresas públicas representan una fracción significativa del producto interno bruto (PIB) y del empleo en Paraguay. Están presentes en sectores clave de la economía, como energía,…
Jan 2017
Author(s): Weber P., Alejandro; Lafuente, Mariano; Cortázar Velarde, Juan Carlos
Esta nota técnica presenta las preguntas clave que debe plantearse un gobierno al momento de diseñar un segmento directivo profesionalizado, y opciones de política para responder a dichas preguntas,…
Dec 2016
Author(s): Pareja, Alejandro; Fernández, Cecilia; Blanco, Bárbara; Theobald, Katharina; Martínez, Alejandra
The Simplifying Lives project aims at contributing to the improvement of the delivery of public services to citizens. For this, a new methodology for measuring both the quality with which services…
Dec 2016
Author(s): Pareja, Alejandro; Fernández, Cecilia; Blanco, Bárbara; Theobald, Katharina; Martínez, Alejandra
El proyecto Simplificando Vidas tiene por objetivo contribuir a la mejora de la entrega de servicios públicos a los ciudadanos. Para ello, se diseñó una nueva metodología para medir tanto la calidad…
Dec 2016
Author(s): Pareja, Alejandro; Fernández, Cecilia; Blanco, Bárbara; Theobald, Katharina; Martínez, Alejandra
O projeto Simplificando Vidas visa contribuir à melhoraria da prestação de serviços públicos aos cidadãos. Para tanto, foi desenhada uma nova metodologia para medir a qualidade com a qual os serviços…