May 2019
Author(s): Cuesta, Ana María; Reyes, Angela; Roseth, Benjamin
Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of…
May 2019
Author(s): Cuesta, Ana María; Reyes, Angela; Roseth, Benjamin
Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of…
May 2019
Author(s): Cuesta, Ana María; Reyes, Angela; Roseth, Benjamin
Al acceder a los servicios públicos, los ciudadanos se enfrentan a múltiples desafíos. Este artículo se centra en un aspecto todavía no explorado por la literatura existente sobre la carga…