TY - GEN AU - Cerda, Maikol AU - Cervantes, David AU - Gertler, Paul AU - Higgins, Sean AU - Montoya, Ana María AU - Parrado, Eric AU - Serrano, Carlos AU - Undurraga, Raimundo AU - Yáñez-Pagans, Patricia TI - Research Insights: How Has the COVID-19 Pandemic Affected Micro, Small, and Medium Enterprises’ Use of Online Banking? PY - 2023 Y1 - 2023/08/24 DO - 10.18235/0005256 AB - The COVID-19 pandemic has significantly accelerated the digitalization of micro, small, and medium Enterprises (MSMEs) in Latin America. The shift from in-person to online banking transactions has been both significant and permanent, becoming more important not only during the lockdowns but also after the economic recovery. This digital transformation has been observed across all industries, firm sizes, and geographical locations, indicating a broad-based response to the pandemics challenges. UR - https://doi.org/10.18235/0005256 ER -