TY  - GEN
AU  - Lopez Boo, Florencia
AU  - Leer, Jane
AU  - Kamei, Akito
TI  - Community Monitoring Improves Public Service Provision at Scale: Experimental Evidence from a Child Development Program  in Nicaragua
PY  - 2020
Y1  - 2020/11/19
DO  - 10.18235/0002869
AB  - Expanding small-scale interventions without lowering quality and attenuating impact is a critical policy challenge. Community monitoring overs a low-cost quality assurance mechanism by making service providers account-able to local citizens, rather than distant administrators. This paper provides experimental evidence from a home visit parenting program implemented at scale by the Nicaraguan government, with two types of monitoring: (a) institutional monitoring; and (b) community monitoring. We find d a positive intent-to-treat effect on child development, but only among groups randomly assigned to community monitoring. Our findings show promise for the use of community monitoring to ensure quality in large-scale government-run social programs.
UR  - https://doi.org/10.18235/0002869
ER  -