TY - GEN AU - De Colstoun Werebe, Claudia TI - Office of Mediation Annual Report 2016 PY - 2017 Y1 - 2017/05/23 DO - 10.18235/0000747 AB - The Office of Mediation serves all IDB Group Employees (Staff and Contractuals) who are dealing with work-related issues and or grievances. The Office of Mediation is managed by the Mediation Secretary, who is responsible for guiding or advising those involved in conflicts and for coordinating the mediation process. This document is the fourth Annual Report of the Office of Mediation on activities and results in 2016. UR - https://doi.org/10.18235/0000747 ER -