TY  - GEN
AU  - Cortázar Velarde, Juan Carlos
AU  - Lafuente, Mariano
AU  - Sanginés, Mario
AU  - Schuster, Christian
AU  - Echebarría, Koldo
AU  - Longo, Francisco
AU  - Strazza, Luciano
AU  - Iacoviello, Mercedes
TI  - Serving Citizens: A Decade of Civil Service Reforms in Latin America (2004-13)
PY  - 2014
Y1  - 2014/09/17
DO  - 10.18235/0012567
AB  - This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.
UR  - https://doi.org/10.18235/0012567
ER  -