@misc{10825,
title = {Lessons from Innovation: Quality Management Standards},
author = {Inter-American Development Bank},
year = {2011},
doi = {10.18235/0008661},
abstract = {Quality management systems offer companies a practical approach to organizing their productive processes to ensure ongoing adherence to these standards, as well as fostering a culture of continuous improvement.},
url = {https://doi.org/10.18235/0008661}
}